Careers
Audience Development
Customer Care Rep
(Job Number 13-10)
The Customer Care Center representative will handle inbound requests from customers, by voice, e-mail, written or any other channel, promptly and accurately. Will also up-sell products where appropriate, enter new or updates customer information, including address, email, payment methods, orders, etc. Make outbound calls to explain products, services, offerings; to renew or re-qualify customers; or in support of any promotional campaign as required. High school graduate, some college preferred 2+ years customer service/sales experience
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EDITORIAL
Staff Writer, Army Times
(Job Number 12-39)
Cover news for the Army with emphasis on policy and operational issues impacting the service and its members. Depending on need, individual writers will be assigned to specific beats within each service. Write three to five stories per week. File news briefs and contribute to the cover story rotation as required. One – three years journalism experience required. Bachelor’s degree preferred.
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Database Editor
(Job Number 12-43)
Identify, acquire, and manage new databases with high reader value and/or news reporting potential. Expand functionality and usability of existing databases. Develop and manage an array of databases for both end-user and in-house use. Research and acquire data from military, government, industry, and private sources. Improve our use of existing databases such as our military installation and recreation guides. This position also serves as the contact for database data quality issues and is expected to work with both users and technical staff to identify, document and resolve these issues. At least two years experience importing, merging, and managing large databases of more than 100,000 records; searching using relational and hierarchical queries; developing programs, modules and macros to manipulate data within databases; developing custom utilities and web interfaces to data that enhance functionality and facilitate database management.
Skilled in Access or similar database managers. Excel experience helpful, SQL database experience a plus. College degree preferred.
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ADVERTISING – ONLINE – EDITORIAL
Assistant Managing Editor/Interactive
(Job Number 12-9)
Working with the Managing Editor/Shared Services, oversee execution of editorial online products and projects, from ensuring that content is posted for web delivery, to creating informative and interactive graphics, calculators and widgets for digital editorial products and helping to inspire user-generated content. Act as liaison with Digital Department on efforts to develop new sites, blogs, calculators, apps, widgets and content modules that highlight and expand upon our unique reporting capabilities. Stay current on social media trends and Web technology in order to target content delivery accordingly. Coordinate with fellow AMEs in the department to identify cross-training opportunities that both challenge staff and expand the department’s ability to efficiently meet newsroom demands. Perform leadership, organizational and management assignments as needed/or assigned. Bachelors degree or equivalent required. Must have 10 years combined journalism/design/illustration/photojournalism/new media experience, preferably covering military and defense.
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VISUAL INTERACTIVE CREATIVE EDITING
Front-End Technical Producer
(Job Number 12-37)
Will work independently with reporters and as assigned by editors, design code and publish online news and entertainment content for our military and defense audience. Must be an interactive journalist, capable of organizing a variety of content into story packages for our online readership. Must have expert knowledge of HTML, CSS, Flash, Photoshop and other production tools as required. Working knowledge of PHP, MySQL, Dreamweaver and Apple platforms is a plus. Minimum of two years experience as a technical producer — or developer — is preferred.
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Multimedia Journalist – V.I.C.E.
(Job Number 12-44)
Experienced multimedia journalist, skilled in producing Web and Video features. Must have a track record of conceiving and producing special Web projects, with an emphasis on combining text graphics and photos. Should be skilled in Photoshop, Flash, Dreamweaver, HTML, CSS and PHP. Must also be able to help maintain social media activities on our Web sites as well as discussion boards. Demonstrated ability to produce original video stories for the Web. Requires excellent writing and narration skills for short-format (average: 2 minutes) online videos covering the military, federal government and other agencies and individuals, as assigned. Good shooting and video-editing skills are essential. Fluency in Adobe Premiere and the ability to shoot on a variety of cameras is a must. Should also have strong organizational and time-management skills and solid news judgment to complete multiple projects a week. Must also have the ability to maintain relationships with sources to cultivate original stories. Minimum two years experience. Past government or military experience a plus but not necessary.
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Technology
Front – End Web Developer
(Job Number 13-8)
We are looking for a visually adroit web developer to join our Gannett Government Media team. You may be a fit for our team, if you enjoy:
• Getting your work in front of millions of people and wowing new users enough to make it onto their home screens
• Presenting content and advertising so that it compels clicks, taps, swipes and shares
• Coding well-tuned combinations of mark-up, styles, scripts and visual elements
• Getting creative in integrating popular APIs and enterprise publishing systems
Responsibilities
• Improve the ease and effectiveness of digital interfaces through writing and refining HTML, CSS and JavaScript/jQuery.
• Make sure interfaces look good and work as designed across different screens and devices, including desktop-, smartphone- and tablet-optimized formats.
• Integrate code with Gannett’s enterprise publishing tools and platforms, and various third-party solutions licensed from partners.
• Develop user-interface features such as navigation, dynamic content display, user sign-in and subscribe, and social interactions.
• Iterate existing products based on usage data and business needs.
Skills and Experience
• We are looking for candidates who have already developed a strong portfolio, preferably from a year or more of experience at a media company.
• We will consider those just out of college, with a portfolio of project work from internships or large academic projects.
• We’ll expect you to be fluent in presentation languages, including HTML/HTML5, CSS and JavaScript/jQuery, with some experience implementing APIs and working with Content Management Systems (CMS).
• The news business is fast-paced and exacting, so being able to think fast and get stuff done right the first time is vital to success.
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